The Affordable Connectivity Program (ACP), a critical program that helps low-income households afford internet access, is set to expire in April 2024. Without additional funding from Congress, millions of Americans could lose their internet connection, jeopardizing their ability to stay connected, access education, and participate in the digital economy.
Created in 2021, the ACP has been a success story. The program offers a monthly discount of $30 on broadband service, making internet access more attainable for over 22 million households. This connectivity has become essential for many, allowing them to stay in touch with loved ones, access educational resources, and seek employment opportunities – many of which have shifted online.
However, the program’s future is uncertain. The current funding is set to run out next month, leaving the Federal Communications Commission (FCC) with no choice but to halt benefits. FCC Chairwoman Jessica Rosenworcel has warned Congress of the potential consequences, including millions losing internet access and the accumulation of debt from unpaid bills.
There is a glimmer of hope. A bipartisan bill, the Affordable Connectivity Program Extension Act, has been introduced in Congress. This legislation would provide $7 billion to keep the program running. Despite its bipartisan support, the bill faces an uphill battle due to Congressional gridlock, concerns about program costs, and the tight timeline for approval.
The potential expiration of the ACP has far-reaching implications. Households facing disconnection would not only lose their internet connection but also risk losing access to essential services increasingly available online, such as healthcare information and government resources. Furthermore, the disruption could strain community organizations that have worked tirelessly to connect residents to the program.
There is still time to act. Advocacy groups like the National Digital Inclusion Alliance and Common-Sense Media are urging the public to contact their representatives and raise awareness about the program’s impact. With enough public pressure, Congress may be swayed to prioritize the extension and ensure continued internet access for all.
What consumers need to know
Following their informative webinar on January 24th, the Technology Learning Collaborative (TLC Philly), Philadelphia’s professional development organization for digital inclusion providers and advocates, is providing an update on the latest developments surrounding the Affordable Connectivity Program (ACP) expiration.
- ISP notifications: Internet Service Providers (ISPs) are required to send notices to ACP subscribers detailing the end date of their discount and the impact on their monthly bills. These notices should have arrived by March 19th, 2024.
- Considering options: Consumers should review their internet service options and potentially explore low-cost plans offered by their ISPs or alternative providers.
- Holding off on changes: If Congress acts to save the program, delaying changes to your internet plan might be prudent. However, if waiting isn’t feasible, request an effective change date that aligns with the program’s end.
Time is running out
While there’s a slim chance Congress may allocate additional funding, it’s crucial to prepare for the potential end of ACP. Exploring alternative internet plans and considering adjustments to current service can help ensure a smooth transition, should additional funding not be allocated.
Additional resources
For organizations supporting community members with this transition, the NDIA’s ACP Transition site has resources, talking points, and more.
Reduced price internet programs:
https://www.pcsforpeople.org/internet/
https://www.xfinity.com/learn/internet-service/internet-essentials
https://www.verizon.com/discounts/verizon-forward/
Households with questions may contact the ACP Support Center at (877) 384-2575 or acpinfo@fcc.gov. Consumers who are deaf or hard of hearing may use the ASL Hotline at (844) 432-2275.
